Please describe your manufacturing capability ?
We can fill tubes and fill and label Jars and Bottles. We purchase labelled or printed tubes from our preferred suppliers. We can fill tubes from 2ml up to 250ml with diameters from16mm to 50mm, including oval tubes of 40mm and 50mm diameter.
We can fill bottles from 1ml up to 5,000ml, including Hot Fill products and jars from 5ml to 500mls.
What is your MOQ on manufacture?
The MOQ is determined by the formulations; we can make very small batches in the lab, but this is expensive. As a guideline, 250kg would usually be the smallest economically viable batch size. We can do smaller runs; however, the cost escalates dramatically due to the same set up costs being spread over a smaller number of units.
Please provide an overview of your development team and their back grounds?
Laura Kirkbride – Technical and Development Director
- BSc Hons Chemistry 2001
- SCS Dip Cosmetic Science – Distinction and awarded Hibbot Memorial prize for Outstanding Student 2003
- A career in research, development and launch of cosmetic within the Contract Manufacturing industry – Since 2001
- Member of the RDG North SCS Committee since 2013
- Chair of the RDG North SCS Committee
- Skincare, Haircare, Suncare, Mens, Mother and Baby and Spa in all markets.
Janice Heslop – Technical Manager
- BSc Hons Chemistry 2003
- A career within the cosmetic industry since 1995 covering raw materials and contract manufacturing personal care industry
- Quality, Audits, Risk Assessments, COSHH Assessments, scale up assessment with Manufacturing
Paulina Kozielska – Regulatory Technician
- BEng Electronic Engineering
- SCS Dip Cosmetic Science – to be completed 2015
- PIP File Generation, Documentation for Registration within new markets, Stability, Art work , Bronze/Silver/Gold seal approval
Sheila Klemp – Regulatory Technician
- 15 years’ expericence within Technical Administration for Regulation and Administration Compliance (4 years within Orean)
- PIP File Generation, Documentation for Registration within new markets, Managing our off site/independent micro requirement and incoming QC
Val Green – QC Technician
- 37 years QC experience within the Contract Manufacturing industry including Unilever/Faberge, Inline Cosmetics and Orean.
- Line Standard Maintenance, Pre Run Line Checks, AQL Checks and Batch Coding.
Yi-Ling Soong – Development Chemist
- BSc Hons in Pharmaceutical & Cosmetic Sciences
- Development of new formulations, post launch approval/testing, Validation of marketing claims, analysis of results and technical data.
The Orean Team is a dedicated and highly experienced resource that services a selective customer base. The team is very responsive and provides unrivalled high quality support to our customers.
Which skincare brands do you work on?
We work with clients respecting their confidences and so it would be inappropriate to detail the brands that we are working with. On a site visit you would be able to observe some of the brands and products that we develop and manufacture. You will appreciate that our customers do not want their competitors to know where their products are manufactured as they may be concerned that the competitor could approach Orean with a view to commissioning a similar product through the form of a benchmarking brief.
Ark Skincare is one customer that’s happy for me to share that we develop and manufacture and fill their products. They’re also happy for me to pass on their details if you’d like to speak to them.
How efficient are your manufacturing processes ?
Orean’s production yield is consistently at or above the industry norm, which is wastage of between, 3-5%, (depending on the pack format). This will also vary based on the specific packaging and formulation as well as the size of the production run per SKU. In some instances our efficiency can be as high as 99% on high volume runs.
Do you have access to all the major ingredients suppliers and how many ingredients do you stock ?
This varies month on month. We comply with the industry best practice in the handling and storage of our stock of raw materials. We work very hard with all of our clients to minimise the cost of obsolescence. We will formulate according to our customer’s requirements and we offer a very bespoke service when required. We have access to all the major raw materials suppliers and they often approach Orean in order to present new and innovative raw materials to us before other manufacturers because of our flexibility and speed to market.
Are you organic & food authorised?
We have been organic authorised and could become so again very quickly, should the demand arise as we have all the relevant procedures and controls in place. We’ve seen a very sharp reduction in brands seeking Organic certification from their manufacturer. This is why we chose not to renew our Organic certification.
Orean are not food authorised. There would be a significant cost in becoming food authorised which would adversely impact our ability to present highly competitive pricing to our customers.
Please provide an overview of your compliance expertise and experience ?
Orean’s Technical & Development Team have extensive compliance expertise and experience. In addition Martin Crossley (Operations Director) has 15 years’ experience working as a compliance manager within the Toiletries and Cosmetics Industry.
We have assisted our clients with full filling all of the relevant regulatory requirements in the UK and many overseas jurisdictions.
Please provide an overview of your sourcing/procurement capabilities ?
Orean employs a full time Procurement Manager. Also the Commercial Team, led by our Commercial Director (Dan Williams), have extensive experience in the selection and sourcing of packaging. We provide a highly effective and efficient Full Service (including the selection and sourcing of packaging) to a number of our existing key clients.
Please provide an overview (including a copy of your Standard Terms & Conditions) of the commercial arrangements that you enter in to with your clients ?
Our standard Term’s and Condition’s are attached for your reference. Please note that we frequently negotiate bespoke Terms and Service Level Agreements that are specific to the client’s needs and subject to the credit rating of each client.
How do you manage the procurement and costing of exclusive raw materials ?
Raw materials that we purchase that are exclusive to a client are managed very carefully, where possible procuring only that which is needed to fulfil an order and stored separately to the bulk of raw materials. If, due to a high MOQ, we need to buy a surplus of a material that is exclusive to one client we would explore options with the client for spreading the cost. The options available will be specific to individual customers and will depend upon Customer Turnover, Value of the exclusive raw materials, duration and strength of the relationship.
What spare capacity do you have within your factory ?
We usually work a single shift in a day, 5 days a week. Throughput varies week to week and (sometimes day to day), but on average we run at approximately 80% of the capacity of this single shift. We also have the ability to work up to three shifts per day plus weekends if required. All of our staff are flexible and we have an exclusive arrangement with a local agency enabling us to easily and quickly resource up for volume peaks and down for troughs thus ensuring highly competitive costs of production.
What are your lead times from approved formula to manufacture?
This is dictated by our raw material and packaging lead-times. If all of the inputs needed were available week 1, we have manufactured and filled product within 1-2 weeks of receipt of an order.
What can I do to ensure that I receive the most competitive pricing from Orean ?
Orean can offer the most competitive pricing when we understand the likely volume demand from our customer. Using common packaging sizes and ingredients will also reduce costs and (potentially) lead times.
Is Orean a secure supplier that I will be able to rely on for many years ?
Orean is a well established, well run and profitable business. Orean employs approximately forty permanent members of staff, (plus up to 35 agency staff), at a single integrated site in West Yorkshire.
The company’s net worth is growing year on year and Orean has a good credit rating. When needed, we are able to access extensive capital resources from the existing pool of high net worth private equity investors.
We would be happy to supply references from our established customer base.
Orean Personal Care has chosen Look Good Feel Better to sponsor and we make regular donations to the charity from internal fundraising activities.
After the shock of being diagnosed with cancer, many women and teenagers are then devastated by the distressing side-effects of their treatment, some of which can dramatically change their appearance. Loss of hair, eyebrows and eyelashes, all of which can be particularly difficult to cope with. Consequently, patients can suffer from loss of self-confidence and self-esteem, making it harder to deal with their illness, treatment and day to day activities most of us take for granted.
As the Beauty Industry’s official charity Look Good Feel Better (LGFB) was launched in the UK 20 years ago to help women and teenagers combat the visible side-effects of their cancer treatment by providing skincare and make-up Workshops and Masterclasses through a network of hospitals and cancer support centres nationwide. Their aim is to greatly increase a patient’s self-confidence and self-esteem at a very difficult time in their lives.
Since 1994, over 100,000 women and teenagers have benefitted from LGFB’s unique service in the UK. With services running in 26 countries worldwide, they have collectively supported over 1.5 million women worldwide. In 2014, LGFB UK will support over 15,000 women and teenagers in confidence building Workshops and Masterclasses found in 76 hospitals and cancer centres and over 100 local community locations nationwide. However, with 165,000+ newly diagnosed women and teenagers each year, there are many more that could benefit from their support, if they had the funds to extend their service.